Why you are seeing this issue
If you are seeing the "More Than One Instance of BDOW! (formerly Sumo) is Attempting to Start on this Page" warning message on your page, that means there are more than one BDOW! script installed on that page. You will usually see this because you have a manual install of BDOW! along with a plugin/app install or multiple manual installs.
How to resolve this warning message
In order to get rid of this warning message, you will need to make sure you only have one BDOW! install. You will need to remove any duplicate installations.
Manual Install: If you installed BDOW! manually on your website, you will want to check and make sure that you only pasted the script in one time and that it is not installed anywhere else in your website code. If you are not seeing a manual install in your actual website code, check to make sure BDOW! is not being injected from somewhere else such as Google Tag Manager.
Wordpress Install: If you have BDOW! installed on your Wordpress via the BDOW! Wordpress plugin and are getting this warning message, you likely have a manual install as well. You will want to check your global header file as well as any plugins that allow you to place scripts and make sure BDOW! is not being installed manually in any of those places.
Shopify Install: If you have BDOW! installed via the Shopify app and are getting this warning message, you will want to check your "theme.liquid" file and make sure there is no manual install of BDOW! there.
Still Having Trouble?
If you are still having trouble finding your duplicate install and resolving this warning message, just contact us here and we'd be happy to help!