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Canceling Your BDOW! Plan Through Shopify
Canceling Your BDOW! Plan Through Shopify

If you purchased your BDOW! plan through Shopify, canceling it is super simple!

Collin Brewer avatar
Written by Collin Brewer
Updated over a month ago

The Shopify app is currently unavailable. A new Shopify app experience is coming soon!

Just uninstall the BDOW! (formerly Sumo) app from your Shopify store, and your plan will be automatically set to cancel. Follow the steps below to ensure a smooth process.

Uninstall via Shopify App

To uninstall an app from Shopify, follow these steps:

  1. Login to Your Shopify Admin Dashboard:

  2. Go to the Apps Section:

    • From your Shopify dashboard, navigate to the Apps section on the left-hand menu.

  3. Find the BDOW!:

    • In the Apps section, you'll see a list of all installed apps. Locate BDOW!.

  4. Click the Delete Button:

    • Next to the app, click the Delete button (it usually looks like a trash icon).

  5. Confirm Uninstallation:

    • A pop-up will ask for confirmation. You can also provide optional feedback explaining why you’re uninstalling the app. (We'd love to hear why you're removing BDOW! through the app or you can email us, too, if you have a minute.)

    • Once you provide feedback (optional), confirm the deletion by clicking Delete.

      That’s it! Your BDOW! subscription will be canceled automatically once the app is removed.

  6. Test Your Store:

    • After uninstalling the app, it's good practice to test your website to ensure everything functions correctly and that no app-related code remains.

For more details on canceling and managing your apps in Shopify, feel free to reach out to BDOW! Support or Shopify’s Help Center.

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