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How to Install and Uninstall BDOW! on Shopify
How to Install and Uninstall BDOW! on Shopify

Excited to set up BDOW! (formerly Sumo) on your Shopify store? Let's get started!

Collin Brewer avatar
Written by Collin Brewer
Updated over 3 months ago

The Shopify app is currently unavailable. A new Shopify app experience is coming soon!

Whether you're starting from scratch or want to integrate it into your checkout pages, this guide covers all the bases. Plus, we’ve added the latest updates to reflect recent changes in Shopify, so you’ll have everything you need to succeed!

If you haven’t signed up for BDOW! yet, check out the Getting Started with BDOW! Guide before following the instructions below.

1. Install BDOW! via the Shopify App (Recommended)

This is the easiest and fastest way to get BDOW! up and running:

  1. Go to the BDOW! Shopify App page and click Get.

  2. On the next screen, click Install App in the bottom-right corner.

  3. Enter your BDOW! login info and click Log In. Don’t have an account yet? No worries—just click Sign Up to create one.

  4. That’s it! You’re all set to start using List Builder and other BDOW! tools to collect emails and grow your audience!

2. Uninstall BDOW! via the Shopify App

Uninstalling BDOW! is just as simple:

  1. In your Shopify Dashboard, navigate to the Apps section.

  2. Find BDOW! and click the trash can icon next to it.

  3. If you’re comfortable, let us know why you’re leaving (feedback helps us improve!), then click Delete.

3. Manually Install BDOW!

Prefer to handle things manually? Here’s how to install BDOW! in your Shopify theme:

  1. Log in to your Shopify Dashboard and go to Online Store > Themes.

  2. Select Customize for your active theme.

  3. In the top-left corner, click the More actions dropdown and choose Edit code.

  4. Under Layout, find the theme.liquid file and open it.

  5. Locate the <body> tags and insert the BDOW! install script between them.

  6. Click Save to apply the changes.


4. Manually Uninstall BDOW!

Removing BDOW! manually is easy:

  1. Log in to your Shopify Dashboard and go to Online Store > Themes.

  2. Select Customize for your active theme.

  3. Click the More actions dropdown and select Edit code.

  4. Find your theme.liquid file under Layout, and open it.

  5. Locate the BDOW! script you added between the <body> tags, then delete it.

  6. Hit Save, and BDOW! will be removed.


5. Adding BDOW! to Checkout Pages (Shopify Plus Customers)

Note: Checkout page customization is only available for Shopify Plus customers. If you don’t see the checkout.liquidfile, contact your Shopify Merchant Success Manager.

  1. Log in to your Shopify Dashboard and select Online Store from the left-hand menu.

  2. Choose Themes > Customize.

  3. In the top-left corner, click the More actions dropdown and select Edit code.

  4. Under the Templates section, locate checkout.liquid and open it.

  5. Add the BDOW! install script between the <body> tags.

  6. Click Save to apply the changes.

New Update for Shopify Plus: With Shopify’s latest updates in September 2024, Shopify Plus users can now enjoy improved checkout customization options, including more advanced search and filtering capabilities. Semantic Search is now multilingual, making it easier for international customers to find what they need with conversational queries​(

)​(

). This means that integrating BDOW! can help target international audiences more efficiently.


6. Adding BDOW! to Checkout Pages (Non-Shopify Plus Customers)

You can still add BDOW! to your checkout pages, even if you’re not using Shopify Plus:

  1. Log in to your Shopify Dashboard and navigate to Online Store > Preferences.

  2. Scroll down to the Google Analytics section and click Add custom JavaScript. (Note: You’ll need to have connected your Google Analytics account first to see this option.)

  3. At the very top of the custom JavaScript section, paste the BDOW! install script. It should look like this:

    javascriptCopy code!function(j,u,s,t,i,n){j.location.pathname.indexOf('/checkouts')===-1||(i=u.createElement(s),n=u.getElementsByTagName(s)[0],i.async=1,i.src="//load.sumo.com/",i.dataset.sumoSiteId="SITE_ID",n.parentNode.insertBefore(i,n))}(window,document,"script");

    Important: Replace SITE_ID with your BDOW! site ID, and be sure to use single quotes (') instead of backticks.

  4. Click Save to finalize the changes.

Shopify Update Alert: For merchants using Shopify’s latest features, the Search & Discovery app now includes category metafields and filter swatches, making it easier to organize and present BDOW! pop-ups across your product pages​(Glaze Digital). If you have a large catalog, these new filtering tools will simplify the process of showcasing BDOW! interactions in a visually appealing way.


With these updates, you’re ready to install, customize, and manage BDOW! on Shopify. If you need more help, feel free to reach out to our support team—we’re always here to assist!

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