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Prevent Forms From Displaying To Logged In Users
Prevent Forms From Displaying To Logged In Users
Cassandra Campbell avatar
Written by Cassandra Campbell
Updated over a week ago

There may be certain instances where you want to prevent BDOW! (Formerly Sumo) forms from displaying to you and members of your team.

In order to do this, you will need to configure your forms so that they do not display after users have logged into BDOW!.

This can be done by creating the Display Rule, "Don't Show when Cookie named __smUser exists" within each of your Sumo forms.

The __smUser cookie is set when you login to Sumo on your website. This means that after you and your team logs in, the cookie will be set, and forms will no longer display.

Disable Popups From Displaying When Logged Into Sumo

Setting this up requires you to complete the steps below:

  1. Navigate to the Form of your choice within your Sumo dashboard.

  2. Click the "Visibility" tab.

  3. Click "Add New Rule."

  4. Select "Not Show" and "Other."

  5. Select "Cookie Named."

  6. Enter "__smUser" into the text area, make sure "Exists" is selected within the dropdown menu, and click "Add This Condition."

  7. The finished rule should look as follows:


If you would like to disable the tracking of page views and clicks in our Heat Maps and Content Analytics apps, check out the our article here.

You can also learn more about how Sumo cookies work here.

Still having issues? Contact our support team at [email protected]

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