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Troubleshooting caching services and BDOW! campaign popups

Optimization plugins such as W3 Total Cache may interrupt BDOW!'s ability to serve popups.

Cassandra Campbell avatar
Written by Cassandra Campbell
Updated over a week ago

Caching services like W3 Total Cache can help improve performance on your website by storing "caches" (or copies) of various parts of your website. Visitors can quickly be given the cached copy instead of waiting on your webserver to serve the page directly (which may require more processing power and time).

However, because these caching services load elements from (essentially) a previous point in time, they may interfere with BDOW!'s ability to serve campaign forms.

Resolving conflicts with caching services

In order to resolve this conflict, you will need to disable the setting that minifies your JavaScript code. Here is an example for the WordPress W3 Total Cache plugin, but you may be able to adapt it to your particular caching provider.

  1. Navigate to the Minify menu item within your WordPress Dashboard

  2. Make sure that the JS minify settings are not enabled

  3. Click Save all settings
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